DIRECTOR: Tonya Griffin
EMERGENCY PHONE: 911
Decatur County and Grady County receive 911 service through the Decatur-Grady 911 system – a public safety answering and dispatch point for police, fire, emergency medical and emergency management services within Decatur and Grady Counties. The mission of Decatur-Grady 911 is to: serve as the communications link between the citizen and public safety agencies; fast and accurate activation of public safety services; provide communications support and coordination for all county public safety and support agencies
Tonya Griffin serves as the Director for Decatur-Grady 911. In carrying out its mission, the employees and staff of Decatur-Grady 911 recognize that service is our primary objective and they share a common, ongoing goal to provide it at the highest level possible.
The Decatur-Grady 911 staff also recognizes that their strength and success is tied directly to the individual and unique contributions of each of them working in a spirit of cooperation and teamwork with public safety associates both within and outside the center.
THINGS TO KNOW ABOUT 911:
- 9-1-1 can be dialed from any landline or cellular telephone, even if the phone does not have service connected to it. For this reason, please do not give old cell phones to children with the battery still intact or charged. 9-1-1 receives many calls from these phones that disrupt true emergencies. If you give your old phone to children, please remove the battery first.
- When you call 9-1-1 from a landline phone, the address from where you are calling will display on a screen. If you are calling from a cell phone, your location cannot always be determined. You must provide the location where you need assistance.
- Pay attention to your surroundings, including street names, landmarks, cross streets, house numbers, mile markers, etc. If you are unable to tell the 9-1-1 dispatcher where you are or how to get to your location, it could mean the difference between life and death.
- 9-1-1 dispatchers are trained to ask specific questions. The 9-1-1 dispatcher is the “eyes on scene” until a responder arrives. Most 9-1-1 calls are dispatched within the first minute of receiving the call. Dispatchers remain on the call asking follow up questions to relay to emergency responders while they are enroute to the call.
- If you have a cell phone, lock your keypad or home screen so that you won’t accidentally dial 911 when you have your phone in your purse or pocket. Every 9-1-1 call must be answered and an accidental call interferes with real emergencies.
- If you have an alarm system in your home or business, please make sure you keep your contact information updated with your alarm company. If you own a business, make sure you update key holder information when personnel changes.
Check out our website at www.decaturgradye911.com for information regarding becoming a 9-1-1 dispatcher and other information related to our agency.